Legal

Privacy Policy

Effective date: To be set on publication

Last updated: 2026-05-23

This policy explains how Camara Lopes Clinic processes your personal data when you use hairtransplant-brazil.com and interact with our team. We operate under Brazil’s Lei Geral de Proteção de Dados (LGPD, Law No. 13,709/2018).

1.Data Controller

Camara Lopes Clinic [Legal Entity Name], located at Rua Nunes Machado, 472, Sala 2, Térreo, Edifício Milano Trade Center, Centro, Curitiba, PR, Brazil, CNPJ [Number], is the controller of your personal data as described in this Privacy Policy.

2.Data We Collect

We collect the following categories of personal data:

Contact information: name, email address, phone number, country of residence.
Medical information: photos of hair and scalp you upload, hair loss history, medical history relevant to treatment.
Communication records: messages sent via WhatsApp, email, or consultation forms.
Website usage data: cookies, IP address, browser type, pages visited (see Cookies below).
Payment information: processed through secure third-party payment providers. We do not store payment details on our servers.

3.How We Use Your Data

To evaluate your medical case and provide treatment recommendations.
To communicate with you about consultations, appointments, and follow-up.
To coordinate travel logistics for international patients (airport transfers, hotel recommendations).
To improve our website and services.
To comply with legal obligations under Brazilian law.

4.Legal Basis (LGPD Compliance)

Under Brazil’s Lei Geral de Proteção de Dados (LGPD — Law No. 13,709/2018), we process your data based on: your consent (provided via the consultation form), performance of a contract (the medical services we provide), and compliance with legal obligations.

5.Medical Data

Photos, medical history, and health-related information you provide are classified as sensitive personal data under LGPD. This data is processed exclusively for medical evaluation purposes with your explicit consent. We do not share medical data with third parties except as required for your medical care.

6.Patient Photos on Our Website

Before-and-after photos published on this website are used only with documented patient consent. Patients may withdraw consent at any time, and their images will be removed promptly upon request.

7.Data Retention

Under LGPD, you have the right to:

Access your personal data.
Correct inaccurate or incomplete data.
Request deletion (subject to legal retention requirements).
Withdraw consent at any time.
Request data portability.
File a complaint with the Brazilian National Data Protection Authority (ANPD).

8.Your Rights

For privacy inquiries, contact us at contact@hairtransplant-brazil.com.
Camara Lopes Clinic, Rua Nunes Machado, 472, Sala 2, Térreo, Edifício Milano Trade Center, Centro, Curitiba, PR, Brazil.

9.Cookies

10.Contact

Questions?

Get in touch with us directly